Thursday, July 26, 2012

The total incompetence of Rhode Island

From a call placed to the Rhode Island Department of Transportation this morning:

"Hi, I was wondering why 95 South was shut down completely last night, and there weren't any signs up warning people that 95 would be shut down."

"Um...what?"

"95 South was completely shut down last night. All traffic was rerouted through a ramp WITH A TRAFFIC LIGHT. I was sitting in traffic, in a dead standstill, for half an hour at 12:30 am. Why wasn't there a sign up, letting people know that 95 was going to be shut down, so that we could detour around? Also, maybe you could have disabled that traffic light."

"I don't show any record of 95 South being shut down last night. Maybe it was an accident."

"No, it was scheduled construction. I saw the construction vehicles. Why wasn't there a sign put up, a few miles ahead?"

"Maybe it was a sinkhole."

"No, it was scheduled construction."

"Our website has a list of lane closures, maybe you should check that."

"I did. There's nothing on there about 95 South being completely closed down. For that matter, there's nothing about 95 North being completely closed down in that same location, either."

"Um, then there shouldn't be any closures tonight, you should be fine."

"Great. Still doesn't answer my question about why there wasn't a sign up."

"Uh, let me check with someone on that."

(Long pause while I am placed on hold.)

"No one here knows anything about that. We don't have any records of 95 South being shut down. Are you sure it was last night?"

This is what your tax dollars are paying for, folks. 1. Total incompetence, 2. Total lack of appropriate record keeping, 3. Total lack of common sense.

How much you wanna bet I'll be stuck in that same no-sign traffic jam tonight?

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